Automotive service in the era of the electronic car: Page 5 of 6

April 30, 2018 //By Gerhard Angst, Concept Engineering
Automotive service in the era of the electronic car
Can a “Google Maps” approach turn around automotive service efficiency for modern vehicle electronics?

This database is available from the car manufacturer’s cloud-based server to all of its service centers. A service center may access this information via a web browser, eliminating the installation of local apps on their computers. During mobile operation on the road, for example, the system can also operate offline using previously loaded data. A technician calls up a specific service schematic diagram based on the Vehicle Identification Number (VIN) and then using either the relevant Diagnostic Trouble Codes (DTC) or alternatively based on component, location or part information, focuses the display on a specific area. Detail of components, wiring, and other information may be dialed up for exact analysis of problem scenarios, see figure 2.


Figure 2: Schematic on Tablet Web Browser with Wire Detail

Manufacturers needing to shave minutes off automotive service times recognize the dramatic benefits provided by this approach. The possibility of customizing this technology for individual manufacturing processes and policies, as well as maintaining and updating vehicle data to all service centers immediately, is very attractive. The automated production of accurate, informative and reliable documentation quickly and easily can simplify their development processes.

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