Ford brings ML, OTA to Sync infotainment system

September 07, 2020 // By Christoph Hammerschmidt
Ford makes infotainment smarter
With the next generation of its infotainment system Sync, the car manufacturer Ford is breaking new ground: The system can be personalized, it uses Machine Learning to learn the driver's habits, and it can be kept up to date via OTA update.

At a virtual event, Ford presented the next generation of its voice-controlled infotainment system Sync. Among the most important innovations is a feature that allows the car owner to remotely personalize and preset various settings, such as the air conditioning, the entertainment system or preferred driving modes. In addition, there is an improved voice recognition function that accesses cloud services. This feature offers virtually unlimited computing and storage capacity. In addition, the system is now capable of learning and can, for example, make route suggestions based on previous trips. In addition, the system's software can now be updated via online connection.

The focus during the development of the system was on the greatest possible individualization, explains Jan Schroll, Connectivity Manager at Ford of Europe.

The new generation of Sync software has been rewritten from scratch to reflect Ford's new, customer-centric design philosophy, they say. The first vehicle to be equipped with the new Sync generation will be the electric version of the Ford Mustang (model designation Mach E). The Mach E is scheduled for market launch in early 2021. In this vehicle, the new Sync version will enable the adjustment of more than 80 vehicle settings, from interior temperature and seat position to ambient lighting. The system can identify individual drivers using their smartphones or keys and adopt their personal settings as soon as they approach the vehicle - even before they get in.

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