The new Ford SYNC system uses machine learning to understand drivers' habits better and better over time. It learns the routines of each driver and suggests the right navigation and communication suggestions at the right time. The car thus understands better and better what the owners like. Based on this, it can suggest when it is time to call the mother or navigate to the gym, for example.
In the Mach-E, the system is linked to a vertically oriented 15.5-inch full HD display with touchscreen function. The operating menus are structured in such a way that the driver is usually one or at most two touches away from his next application or information. The large screen enables the simultaneous display of different applications, so that, for example, accepting a call while navigating at an intersection no longer leads to missed turn-by-turn instructions on the screen.
With the Ford Mustang Mach-E, customers can pre-configure many of the features of their new vehicle via app before the vehicle is delivered. Among other things, a personalized profile with photo or avatar can be created; in addition, favorite locations such as the supermarket, certain charging stations or even the home and work location can be saved. Possible settings also include preferred comfort programming in the vehicle interior and desired charging schedules for the vehicle's electric battery. Configuration is possible either online or via the FordPass smartphone app. The personalization profile is stored in the cloud, so that the settings are transferred to the vehicle when the owner plugs his smartphone into his vehicle. The driving style can also be adapted to the driver's wishes: The Mach-E offers three driving modes, which are selected via the touch screen. These vary according to the driving mode, for example the driving behavior, the displays or the ambient lighting.
By using cloud resources, the system understands everyday commands in 15 European languages. In this way, entertainment and navigation functions can be controlled, including phone calls and vehicle settings, without taking your hands off the steering wheel.